Contact Us

Licensing and Subscriptions

Potential new BioCyc website customers should fill out this form.

For other sales-related questions please contact biocyc-sales@ai.sri.com

For licensing of the locally installable Pathway Tools software and BioCyc data files:

• By academic and government users: click here.
• By commercial users: click here

User Support

For problems accessing the BioCyc site, see our troubleshooting guide.

To report problems with this website or to request assistance, send email to biocyc-support@sri.com

To report problems in a particular data page on this site, click the button "Report Errors or Provide Feedback" at the bottom of the page. The resulting error report will tell us on exactly what page you encountered an error.

Please also contact biocyc-support@sri.com for these topics:

• General feedback
• Requests for a new feature in the website
• Requests for assistance in performing some task
• Reporting omissions, redundancies, ambiguities, or errors in a database
• Reporting errors in software, documentation, or the website

To report problems with a locally installed copy of the Pathway Tools software, send email to ptools-support@ai.sri.com.